Pricing

Chatbot: answers your messages

Adam answers on WhatsApp, Messenger and Instagram from your business information, day and night, in Iraqi Arabic. Each plan is one monthly allowance of conversations shared across all three channels. A conversation is one customer within 24 hours, however many messages they send.

• Mini · 25,000 IQD / month: 200 conversations a month. For trying Adam, or a small shop.
• Starter · 45,000 IQD / month: 500 conversations a month. A restaurant, café or clinic.
• Growth · 105,000 IQD / month: 2,000 conversations a month. A small hotel or online store.
• Pro · 185,000 IQD / month: 5,000 conversations a month. A chain of branches or a medical centre.
• Business · 455,000 IQD / month: 15,000 conversations a month. Large companies with high volume.

Included in every chatbot plan

• Replies in Iraqi Arabic: Adam answers from the business information you set, with no waiting.
• All channels in one place: WhatsApp, Messenger and Instagram in one inbox.
• Take over any time: Pause the automatic reply and continue the conversation yourself.
• Analytics: See how many conversations came in, what customers ask and how fast they got a reply.
• Campaigns and templates: Send offers and reminders with Meta-approved templates.
• Support from the Adam team: We help you connect and set up, and answer you in Arabic.

Inbound calls: answers your calls

When a customer calls your WhatsApp number, Adam answers in a natural voice and Iraqi dialect, records the call and writes its summary and transcript in your dashboard. Take it alone or with any chatbot plan. One fixed price: 280,000 IQD a month for unlimited inbound calls, under this fair-use policy:

• 9,000 minutes a month: The monthly fair-use limit.
• 3 minutes per call: The longest a single call can last.
• One call at a time: Adam takes one call at a time.
• 25 IQD per extra minute: Charged only after the monthly limit is used up.

Outbound calls: Adam calls your customers

Adam calls your customers on WhatsApp to remind them of appointments, confirm orders or tell them about offers, and talks with them in a natural voice. Only answered calls count against your plan; unanswered calls are free.

• Call 300 · 70,000 IQD / month: 300 answered calls, up to 900 minutes. A clinic reminding patients of appointments.
• Call 1,000 · 125,000 IQD / month: 1,000 answered calls, up to 3,000 minutes. Confirming orders and deliveries.
• Call 3,000 · 275,000 IQD / month: 3,000 answered calls, up to 9,000 minutes. Campaigns and offers.

How an outbound call starts

WhatsApp does not allow calling a customer before they agree. Adam arranges this automatically, and each customer is asked only once.

1. Permission message: Adam sends the customer a short WhatsApp message: “May we call you about your order?”
2. The customer allows: They tap the allow button, and the permission stays for future calls.
3. Adam calls: Adam talks with the customer, records the call and writes its summary in your dashboard.

Terms in short

• Monthly renewal: Every plan renews each month from the day you subscribed. Unused conversations and calls do not carry over.
• When the chatbot allowance runs out: Customer messages are all kept, nothing is lost; only the automatic reply pauses until renewal or an upgrade.
• Separate balances: Calls never use chatbot conversations, and inbound calls are separate from outbound calls.
• Meta fees: Conversations and calls that the customer starts are free. Marketing templates, permission messages and outbound call fees are paid to Meta directly.
• Upgrade any time: Move to a bigger plan and a new period starts right away with the new balance.
• Call limits: Up to 3 minutes per call, one call at a time, and 25 IQD per minute after your plan is used up.

Custom assistants for larger companies

For a company that needs its own assistant (for example inside its app, built on its approved answers), pricing is a one-time setup fee plus a monthly fee that includes a set number of conversations, with a fee for each extra block of conversations. Launch takes about four weeks.

1. Kickoff: One meeting to agree the scope and name a contact person on each side.
2. Answer book: We collect your FAQs, procedures and fees and write them as answers; your team approves every one.
3. Private trial: Your team tests the assistant privately; every miss is fixed and re-tested until you sign off.
4. Launch and first month: Quiet launch, weekly review of real conversations, then a monthly report of what customers asked.

Not sure which plan fits?

Book a demo: we listen to how your business gets calls and messages and suggest the plan that fits.

Frequently asked questions

What counts as a conversation?

One customer within 24 hours, however many messages are sent. The first message from the customer, or from you, opens a conversation; if the customer comes back after 24 hours, a new one starts. This is the same unit Meta uses.

Is the chatbot allowance per channel?

No. Each plan’s conversations are one monthly allowance shared across WhatsApp, Messenger and Instagram.

Do calls use my chatbot conversations?

No. Each service has its own balance, and inbound calls are separate from outbound calls.

Is there a free trial?

The Mini plan (25,000 IQD a month, 200 conversations) is made for trying Adam on a small scale. A free trial is not confirmed yet.

How can I pay?

Payment methods in Iraq to be confirmed.

Related pages

• Inbound calls: Adam answers every incoming call 24/7 in Iraqi Arabic, books appointments and orders during the call, and logs recordings and transcripts.
• WhatsApp, Instagram & Messenger: Adam replies to WhatsApp, Instagram and Messenger messages in Iraqi Arabic from one inbox. Adam Hub is a verified Meta Tech Provider.
• Frequently asked questions: Answers about Adam Hub: what Adam does, languages, phone numbers, WhatsApp, recordings, setup time, data privacy and pricing.