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Knowledge base

Step-by-step guides for setting up and using Adam Hub. Start with the first guide if you are new, or jump to the channel you want to set up.

1. Create your account

  1. Sign up: Create an account with your business email.
  2. Add your business: Enter your business name, field and city.

2. Set up your agent

  1. Open Agent Studio: Create a new agent for your main task (bookings, orders, support).
  2. Add business information: Services, prices, opening hours, branches.
  3. Test: Talk to the agent and correct its answers before going live.

3. Connect a channel

  • WhatsApp calls: Adam answers and makes calls on your WhatsApp Business number; no separate phone line needed.
  • WhatsApp: Connect your WhatsApp Business Account through Meta’s signup.
  • Instagram & Messenger: Connect your Facebook page and Instagram account.

4. Run and review

  • Outbound campaign: Upload contacts and choose the agent. Adam asks each customer for permission on WhatsApp, then calls those who allow it.
  • Analytics: Check outcomes and follow up on the conversations marked "needs follow-up".

Related pages

  • Frequently asked questions: Answers about Adam Hub: what Adam does, languages, phone numbers, WhatsApp, recordings, setup time, data privacy and pricing.
  • Support: How to reach Adam Hub support: email, in-dashboard help and booking a call with the team in Baghdad. and what to include so we can help faster.
  • Agent Studio: Create and configure Adam AI agents: business knowledge, greeting, voice, language and tasks. Test the agent before it talks to customers.

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