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E-commerce
For online stores, Adam confirms every cash-on-delivery order with a real call within minutes, fixes wrong addresses, reschedules deliveries, and answers product questions on WhatsApp and Instagram, so fewer orders fail at the door.
What Adam handles
- COD confirmation: Calls each new order to confirm it before it ships.
- Address fixes: Checks and corrects the delivery address and phone number.
- Delivery rescheduling: Agrees a new delivery time when the customer is not available.
- Product questions: Answers sizes, colours, prices and stock in chat.
Frequently asked questions
How do orders reach Adam?
Through a contact list you upload or a WhatsApp message from the customer.
Can Adam cancel an order?
It records the customer’s answer (confirmed, cancelled, rescheduled) for your team.
Related pages
- Outbound calls: Adam calls your leads and customers in Iraqi Arabic: appointment reminders, order confirmations, follow-ups and call campaigns, with results per call.
- WhatsApp, Instagram & Messenger: Adam replies to WhatsApp, Instagram and Messenger messages in Iraqi Arabic from one inbox. Adam Hub is a verified Meta Tech Provider.
- Automation Center: Build workflows that connect calls, WhatsApp, Instagram and your calendar with AI logic. Start from templates like missed call → WhatsApp follow-up.