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Agent Studio
Agent Studio is where you create the AI agents that talk to your customers. You give each agent your business information, its greeting, the language and voice it uses, and the tasks it may complete, then test it before it goes live on calls or messages.
What you can set
- Business knowledge: Services, prices, menu, opening hours, branches, policies.
- Personality: Greeting, tone and how formal the agent should be.
- Language: Iraqi Arabic or English. Kurdish on request.
- Tasks: What the agent may do: book, take orders, save leads, send confirmations.
From draft to live
- Create: Create an agent for your main task: bookings, orders or support.
- Test: Talk to the agent and correct its answers.
- Publish: Assign it to a phone number, a WhatsApp number or a campaign.
- Improve: Review real conversations and update the agent’s knowledge.
Approved answers only
An agent can be set to answer only from an answer book your team writes and approves. If the answer is not in the book, it says so honestly and offers to pass the customer to your team instead of guessing. Every conversation is saved, so you always know what it told your customers.
Frequently asked questions
Can the agent answer inside our own app or website?
Yes, as a text chat assistant with your logo, colours and tone. This is set up as a custom project.
Can I have more than one agent?
Yes, for example one for reservations and one for delivery. Contact our team to set up more than one.
Does the agent learn by itself?
It improves as you review conversations and update its knowledge. It does not change its rules without you.
Related pages
- Inbound calls: Adam answers every incoming call 24/7 in Iraqi Arabic, books appointments and orders during the call, and logs recordings and transcripts.
- Outbound calls: Adam calls your leads and customers in Iraqi Arabic: appointment reminders, order confirmations, follow-ups and call campaigns, with results per call.
- Knowledge base: Step-by-step guides for Adam Hub: create your account, set up your agent, connect a phone number or WhatsApp, launch a campaign and read your analytics.